Terms of use
Acceptance of these terms
These terms govern your use of presence-agency.com, of our clipper platform at app.presence-agency.com, and of any service provided by Presence (“Presence”, “we”). By using the site or the platform, booking a call, or running a campaign with us, you accept them. If you do not agree, please do not use them.
The content of the site is provided for general information about Presence and its services. It is not an offer, a quotation, or professional advice.
Our services
Presence plans and runs clipping campaigns: we turn your long-form content into short clips and distribute them across TikTok, Reels, and Shorts through our clipper network. The exact scope, deliverables, and volume of each engagement are defined in a separate proposal or order agreed with you, which forms part of these terms.
Eligibility and accounts
You must be at least 18 years old and able to enter into a binding contract to use our services. You are responsible for the accuracy of the information you give us and for keeping your account credentials confidential.
Your responsibilities
When you run a campaign with us, you agree that:
you own the source content you provide or hold a licence to use it, and it does not infringe anyone’s rights;
the content is lawful and is not defamatory, hateful, or in any way contrary to platform rules;
you will provide approvals and feedback promptly so the campaign can run on schedule.
Clipper programme
Clippers who join the network are independent contributors, not employees. Clippers are paid per 1,000 eligible views under the terms shared during onboarding, must only use content they are authorised to clip, and must follow each platform’s rules. We may remove clips or suspend accounts that break these rules.
The clipper platform and connected accounts
Members of the network use the Presence platform at app.presence-agency.com to join campaigns, submit the clips they have published, track their performance, and request payouts. Creating an account there means accepting these terms.
You must be at least 18 years old and sign in through a third-party identity provider (Discord or Google). You are responsible for the activity on your account and for keeping your access to it under your control.
You may connect social accounts — TikTok, YouTube, Instagram — through their official authorisation flows, and only accounts you own. The authorisation is read-only: it lets us verify that the account is yours and read the public profile and statistics we need to attribute and measure your clips. We never publish, modify, or delete content on your behalf. You can disconnect an account at any time from the Accounts page, or revoke our access from the social platform’s own settings.
Your use of a connected account must also comply with that platform’s own terms — including TikTok’s. Artificially inflated views (bots, view farms, engagement manipulation) are prohibited, forfeit the related payouts, and may cost you access to the platform.
Acceptable use
You agree not to disrupt the operation of the site, not to attempt unauthorised access to it or to the systems behind it, not to use automated tools to overload or scrape it, and not to use the contact form to send unlawful, deceptive, or abusive content.
Ownership of the work
The clips and the accounts are yours. Every clip we produce for your campaign, and every distribution account tied to it, belongs to your brand. If we part ways, everything stays with you.
The Presence name, the site, and the systems and know-how behind our service remain ours. Nothing here transfers our intellectual property to you.
Third-party names and platforms mentioned on the site belong to their respective owners. Their appearance here does not imply endorsement or partnership.
Pricing and payment
Campaigns are sized to your goals and volume rather than sold as fixed packages; pricing is set out in your proposal. Unless stated otherwise, invoices are due within the period shown on them, and prices exclude applicable taxes. Late or missed payment may pause a running campaign.
No guarantee of results
Our campaigns have generated more than 900 million views to date (as published by Presence · pending verification), but reach depends on your niche, your source content, and platform behaviour we do not control. We will set realistic goals together and work hard to reach them, but we cannot guarantee specific view counts, growth, or revenue.
Liability
The site is provided as is. We work to keep its content accurate and available, but we do not guarantee that it is free of errors or interruptions.
To the fullest extent permitted by law, Presence is not liable for indirect or consequential losses. Where we are liable, our total liability is capped at the amounts you paid us for the campaign giving rise to the claim. Nothing here excludes liability that cannot be excluded by law.
Termination
Either party may end an engagement under the conditions set out in the applicable proposal. We may suspend or terminate access if these terms are breached. On termination, you keep the clips and accounts produced for you, and any amount due for work already delivered remains payable.
Governing law
These terms are governed by French law, and disputes fall under the exclusive jurisdiction of the French courts, unless mandatory local law provides otherwise.
Changes to these terms
We may update these terms from time to time; the current version always lives on this page. The date at the top shows the latest revision.
Contact
Questions? Write to contact@presence-agency.com or use our contact page.